Information Security Basics for IT Support Technicians [FREE]

May 22, 2022

Free Certification Course Title: Information Security Basics for IT Support Technicians

Learn the basics of information security and what you need to know to be compliant with data protection regulations

Physical and logical security and the relevant methods with which this can be achieved.
Auditing and accountability so that any actions are monitored and tracked.
File and folder permissions to help keep sensitive data from falling into the wrong hands
Dealing with external staff and contractors, who can often start working for an organisation on short notice
Reporting obligations and what information you would need to provide on such a report

To be an IT Support Technician with at least 1-2 years of professional experience

* Physical and logical security and the relevant methods with which this can be achieved.
* Auditing and accountability so that any actions are monitored and tracked.
* Data retention policies so that data is only held for as long as it is needed.
* File and folder permissions to help keep sensitive data from falling into the wrong hands
* Activity logs and alerts to help identify any security threats and prevent future ones.
* Dealing with external staff and contractors, who can often start working for an organisation on short notice
* Data protection and compliance and what you need to know in order to best protect your company
* How to deal with any security breaches that may arise
* Reporting obligations and what information you would need to provide on such a report
* An overview of root cause analysis, so that you know what caused a security incident in the first place.